Water Restoration Contractor

Water Restoration San Diego CAIn life, our homes are normally the largest investment we ever make. Often, we work so hard for so many years that it comes as a relief when we finally have the keys in our hands. Therefore, we want to do all we can to protect the property for as long as possible. Over the years, we create memories with family and friends so choosing the right contractor to even step foot inside the home is a big decision. When choosing a company to complete a water restoration project, this is no different.

Today, we’ve listed some considerations you need to make when choosing water restoration contractor!

Experience and Knowledge – For us, these are two factors that go together because one without the other would be useless. When talking with companies, you should be asking about their experience as well as where they learned their trade. If they’ve moved frequently from company to company, find out why. With an experienced service, they should be asked these questions regularly so the answers should come easily.

Certifications and Licenses – Next, all reliable and trustworthy services should be certified through a professional body. For example, the IICRC certification is considered the most reputable within the water restoration niche. Although there are several others, this is the main one and the best companies normally look for employees with this certification.

Depending on your state, there may or may not be regulations as to which license professionals hold. In some states, a license isn’t required for water damage companies at all so this is something of which you need to be aware. If you’re unsure, check with your state and ask the company directly.

Customer Service – For any service-based business, they should have very good customer service and this is something many companies lack these days. Not only are they less than willing to talk when contacted, they’re also incredibly hard to reach in the first place and this is no good for you. At all times, you should be able to reach somebody so you can learn about your project and the next stages of the process.

Reputation – Finally, technology has enabled us to learn all about companies within a matter of seconds so use this to your advantage. With a simple search online, you can read reviews of previous customers whether it comes through review websites like Yelp or any other service. When searching for reviews of a particular service, don’t just read through the positive comments because this doesn’t tell you anything. Instead, look for the negatives; most companies have the odd unhappy customer but a high percentage of negative comments should get the red flag waving.

If you consider these four points when choosing a contractor, you can be confident that they’ll treat your home just as you do. If you choose our service, you’ll be getting all four of these key factors because we have the experience and knowledge within the industry, we have the appropriate certifications and licenses, we pride ourselves on a supreme level of customer service, and our reputation now speaks for itself!