Gold Coast Flood Restorations Celebrates 25th Silver Anniversary in 2013
The 25th anniversary milestone calls for a major celebration. And that’s exactly what – number-one ranked San Diego water damage restoration and mold remediation company, Gold Coast Flood Restorations celebrated in January 2013.
Known as the silver anniversary, the Gold Coast Flood Restorations 25th year in business is certainly a cause for celebration, and according to the company’s spokesperson, their customers will be the real celebrants.
“They are the reason for us being in business in the first place, and this our 25 anniversary celebration is not just for us, but for them… oh, yes, our customers have been with us for 25 long years, and we are grateful for every one of them, because they have made us who and what we are today,” says the spokesperson.
Over the years, the operators and owners of Gold Coast Flood Restorations & Mold Remediation have been kept on their toes, and of the ways in which that has been done is due to the quality of questions their questions have posed to them, and the answers they have been forced to come up with.
Here are the top three questions the company have regularly been asked by their clients, and so as not to constantly repeating themselves, they have provide the answers and posted them on their website for all to see and ready for themselves.
“What this has done is to force us to be very articulate in addressing the problems of our many clients, and we are grateful that they have challenged us to be true evangelist of our own work,” says the company’s spokesperson.
Q1. I have a musty smell in my house and I think I have mold, what will your inspection uncover?
A1. A musty or moldy odor is very often an indicator of elevated moisture and possibly an unseen mold problem. There are two ways to try and locate an unseen issue. Our moisture meters can detect elevated moisture levels behind walls, which may indicate a source (such as a plumbing leak or exterior water intrusion). Even though our moisture meters cannot detect mold itself, mold requires constant moisture to cultivate, and therefore finding moisture is a good place to start. We can then perform an “invasive inspection”, where our technicians cut small holes in the wall at the most likely source points, and perform a visual inspection or insert a boroscope (thin flexible camera) to try and visually locate mold growth. The only way to definitively know if you have a mold problem without cutting into walls is to have a laboratory collect air samples to submit for laboratory analysis.
Q2. I had water damage to my home, and your company left me an estimate. My insurance carrier now wants me to use another water damage company. Do I have to use the vendor that my insurance recommends?
A2. Absolutely not! In the state of California, you have the legal right to choose whichever vendor you trust. Insurance carriers have their “preferred vendors” as a way to streamline the paperwork and payment process following work performed as a result of an insurance claim. We use the same Xactimate pricing system accepted industry-wide as these preferred vendors and are specialists in handling insurance claims and working with adjusters. If you are impressed with our technicians and feel that you are in good hands with Gold Coast (as most people are!), please let your insurance carrier know that you would like Gold Coast Flood Restorations to be your vendor, and we will take it from there.
Q3. I have visible mold in my house. Can you tell me if it is dangerous and how much it will cost to remove?
A3. The only way to correctly identify mold species is to submit either a surface tape-lift sample or an air sample to a certified laboratory for scientific analysis. While our technicians are specialists and certified in mold removal and remediation, the samples themselves must be taken by a certified laboratory. Our mold inspections focus on identifying the severity of a mold problem and the measures required for remediation – not in identifying the type of mold or whether it is toxic. It has been our experience that the same types of mold always present themselves once water damage occurs. These types of mold are known for the health risks that they pose. The procedures for mold remediation are the same for all know species of mold.
Unfortunately, Gold Coast Flood cannot give mold remediation estimates over the phone, as there is no way to accurately identify the scope of work involved without seeing it in person and performing a thorough on-site investigation.
Gold Coast Flood & Mold professionals have kept themselves apace and abreast with the industry accreditation and certification. Chiefly among them is the “A+” Accredited Business of the San Diego BBB, and they have also been rave reviews by Angie’s List, Yelp.com, and Kudzu.com.
For more information, contact Gold Coast Flood Restorations, a trusted local San Diego flood company that specializes in mold removal remediation. Call us at 888-373-9243 or visit http://www.goldcoastflood.com
Serving all of San Diego County: Alpine, Bonita, Carlsbad, Chula Vista, Clairemont, Crest, Coronado, Del Mar, Eastlake, El Cajon, Encinitas, Escondido, Fashion Valley, Harbison Canyon, Hillcrest, Jamul, Kearny Mesa, La Jolla, La Mesa, Lemon Grove, Leucadia, Mira Mesa, Miramar, Mission Beach, Mission Valley, National City, North Park, Ocean Beach, Oceanside, Old Town, Olivenhain, Otay Ranch, Pacific Beach, Pine Valley, Point Loma, Poway, PQ, Rancho Bernardo, Rancho Penasquitos, Rancho Santa Fe, San Diego, Santee, Scripps Ranch, Spring Valley